Tips and Tools for Social Workers

The National Association of Social Workers (NASW) has received inquiries from clinical social workers (CSWs) who are experiencing delayed reimbursements and administrative burdens from TRICARE, the Department of Defense’s health care program that serves active-duty service members, National Guard and Reserve members, retirees, and their families.

The National Association of Social Workers (NASW) acknowledges April as Child Abuse Prevention Month. This is a time to recognize the role social workers play in supporting prevention efforts. A key to prevention is strengthening families by increasing family protective factors and reducing risk. According to the CDC definition, “Protective factors are characteristics that may decrease the likelihood of experiencing adverse childhood experiences (ACES).” ACEs include child abuse and neglect, violence and other harmful occurrences.

The National Association of Social Workers (NASW) has received numerous member inquiries about the status of Medicare waivers for telehealth services. There has been some confusion centered around the status of telehealth flexibilities. Most telehealth flexibilities were scheduled to end on December 31, 2024; however, Congress implemented telehealth waivers January 2025 and extended the waivers until March 31, 2025.

NASW Task Force for Serious Illness: Palliative and End of Life Care is please to announce the attached draft practice standards for public comment, Serious Illness: Palliative and End of Life Care. The draft standards offer guidance to social workers in all settings where palliative and end of life services occur. They offer guidance to social workers and serve as benchmark for services social workers provide. We value your input and encourage you to review the document

Currently, most of the Medicare waivers that were developed during the COVID-19 pandemic are scheduled to end on March 31, 2025. This includes the geographic and origination site restrictions and the in-person requirements for telehealth services. Unless Congress passes legislation to extend the waivers, clinical social workers and other Medicare providers may be required to adhere to pre-COVID Medicare reimbursement guidelines. This may significantly impact clinical social workers and other providers who have closed their in-person offices and developed telehealth practices.

On November 1, 2024, the Centers for Medicare & Medicaid Services (CMS) released updates to the Quality Payment Program (QPP) as part of the 2025 Physician Fee Schedule (PFS). These updates are also available in the QPP Resource Library. Established under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), the QPP provides tools and resources for Medicare providers.