Frequently Asked Questions
I received an email/postcard/phone call from a company asking for my personal information and a story about my life as a social worker. They said they were working on a project for NASW. Is this legitimate? Tell me more about the project.
In celebration of our 70th Anniversary, NASW has partnered with PCI (also known as Publishing Concepts) to produce an oral history publication for NASW. PCI is a family-owned business based in Dallas, TX that has published directories for professional associations, universities, fraternities, sororities and military organizations across the nation for over 100 years. This project helps NASW to receive important updates to our member records so we know more about our members and how we can better represent and serve them. The project also allows NASW to learn about your experiences as a social worker and hear how the association may have helped shape your social work journey.
Does NASW benefit from this project?
Yes, in a few different ways:
- Updated Information – allows us to effectively represent, communicate with and engage members
- Legacy – sharing and collecting stories preserves the history of social work and inspires new social workers
- Revenue – our partner covers all expenses for the project and shares a portion of revenue from each album purchased
- Pride – wearing apparel shows support for our organization
I would like to verify and update my information and share a story. How can I do this?
- If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the 70th Anniversary Member Album project. The representative will verify the information we have on file for you, make any updates where needed, and then ask you to share your story about your life as a social worker and your time with NASW. Your story will be recorded and shared with NASW at the conclusion of the project.
- If you have received an email with an embedded link, you may go to the online site to review your information and submit a story.
- You may contact PCI to participate by calling 888-822-1723.
- If you are living internationally or are unable to call the update line, please email customerservice@publishingconcepts.com. PCI will send you a personalized link for you to share your written story and photo.
How can I participate if I am deaf/hard of hearing?
If you would like to participate and are deaf/hard of hearing, please
email
customerservice@publishingconcepts.com.
PCI will send you a personalized link for you to share your written story and
photo.
How do I know my information will only be used for NASW?
NASW has a contractual agreement with PCI that states:
- The names, addresses and information provided to PCI by NASW for the publication of the album will be held confidential by PCI, and only utilized for the preparation of the album.
- The anniversary album is available only to
people
with an NASW member record.
Upon completion of the project, PCI will return to NASW any and all electronic files that have been supplied to NASW or produced by PCI in connection with the production of the album.
Can I choose what information prints in the publication?
The only information that is included in the publication is your name and your chapter, along with your story and photo. No contact information is printed. When you call to update your contact information, it will only be used to update your NASW member record for use only by NASW. You may revoke consent for your story and/or photo to appear any time before 1/17/2025 by contacting PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com.
I updated my information but need
some more time to think about what experience to share.
You
can call back at any time before 1/17/2025 to share your story.
I shared a story and the
representative said I could send a photo. How do I do this?
You
will receive an email with a link to upload one photo (black and white or
color) plus a caption.
If
you have also purchased a book but do not have an email address on file, you
will be sent a photo mailer to send a physical photo in to be printed (note:
the photo will be returned if you include a self-addressed, stamped envelope).
Can anyone purchase a book?
The
National Association of Social Workers 70th Anniversary Member Album is available
for sale only to NASW members.
I ordered a book / package over the
phone and would like to cancel my order. How do I do this?
Contact
PCI’s customer service helpdesk at 1-800-982-1590 and they will take care of
this for you.
I want to update my record data directly with NASW, rather than contacting your publishing partner. How do I do this?
NASW members can update their own NASW record by visiting the NASW Member Center. You can also get help from NASW Member Services at 800-742-4089, M-F 9:00 am - 9:00 pm ET, or membership@socialworkers.org.
If I'm not interested in the album, how can I stop receiving information about it?
Members who don’t want any more contact about the project can email NASW Member Services at membership@socialworkers.org with "NASW 70th Album: Do Not Contact" in the subject line. NASW needs your full name along with either the email in your NASW record or your NASW ID, so that we can tell our partner not to contact you again.