Case management dates its development to the emergence of the social work profession and remains integral to 21st-century social work practice. With its strengths-based, person-in-environment perspective, the social work profession is well trained to develop and improve support systems (including service delivery systems, resources, opportunities, and naturally occurring social supports) that advance the well-being of individuals, families, and communities. This expertise positions the social work profession as a leader within the field of case management. The NASW Standards for Social Work Case Management are designed to enhance social work case management and to help the public understand the professional social work role in case management.
NASW Practice Standards & Guidelines provide benchmarks that describe the services that social workers should provide; that employers should support and that consumers should expect.