Organizational Integration of Cultural Competency: Building Organizational Capacity to Improve Service Delivery to Culturally Diverse Populations

Rita A, Webb, ACSW, DCSW

Diversity & Equity

Practice Perspectives


In 2001, NASW published the NASW Standards for Cultural Competence in Social Work Practice, a widely used resource by practicing social workers in their work with increasingly diverse ethnic and racial client populations. The standards clarify that cultural competence not only addresses the traditional areas of race and ethnicity, but also includes socioeconomic and cultural differences of class, gender, sexual orientation, age, and religious beliefs. To complement these standards, in 2007, NASW published Indicators for the Achievement of the NASW Standards for Cultural Competence in Social Work Practice. This document provides additional guidance and interpretation for the sustainability, advancement, and implementation of culturally competent social work practice in organizations, agencies, and the communities.

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